الرئيسية / Privacy Policy for Zajel QR scanner

Privacy Policy for Zajel QR scanner

The application is developed and published by Remah Tech, operated by the legal entity REMAH DIGITAL SOFTWARE LLC.

This policy explains how information is accessed, processed, used, protected, and shared when users access the Zajel QR scanner application.

1. Application Functions

Zajel QR scanner enables authorized users to:

2. Information We Process

Depending on how the application and the connected Zajel account are configured, the application may process:

Account and authentication information

The application may process a phone number, account identifier, authentication token, or one-time password required to verify the user and provide access to the service.

Authentication information is used only for login, account security, and access verification.

Camera access

The application requests access to the device camera only when the user uses the QR code scanning function.

The camera is used to detect and read QR codes. The application does not use the camera for continuous monitoring or background recording.

QR code information

The contents of a scanned QR code may be processed to complete the requested verification or access operation.

QR code information may be transmitted securely to Zajel servers when server-side verification is required.

Technical and security information

The application or its service providers may process limited technical information, such as device type, operating system version, application version, IP address, authentication events, error logs, and security events.

This information is used to maintain application security, diagnose technical problems, prevent unauthorized access, and improve reliability.

3. How Information Is Used

Information processed through the application is used to:

We do not use information collected through the application for unrelated advertising purposes.

4. Data Sharing

We do not sell or rent users’ personal information.

Information may be shared only when necessary with:

Service providers are permitted to process information only for the purposes necessary to provide their services.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Data transmitted between the application and its servers is protected using secure communication methods where applicable.

No electronic storage or transmission method can be guaranteed to be completely secure.

6. Data Retention

Information is retained only for as long as reasonably necessary to provide the application’s services, maintain security records, satisfy legal requirements, and resolve disputes.

Authentication sessions and tokens may be deleted or invalidated when users sign out, when access expires, or when an account administrator revokes access.

7. User Rights and Data Requests

Users may contact us to request access to, correction of, or deletion of personal information associated with their use of the application, subject to applicable laws and legitimate security or record-keeping requirements.

Where an account is managed by a school, company, or other organization, users may also need to contact that organization’s account administrator.

Requests can be submitted using the contact information provided below.

8. Children’s Privacy

The application is intended to be used only by authorized users of participating organizations.

We do not knowingly collect personal information directly from children through this application without the involvement and authorization of the responsible organization, parent, or legal guardian where required by applicable law.

9. Third-Party Services

The application may use infrastructure, hosting, authentication, notification, security, analytics, or crash-reporting services provided by third parties.

The exact services used may change as the application is updated. Any third-party service is required to process information in accordance with its applicable privacy terms and only for legitimate application operations.

10. Changes to This Policy

We may update this Privacy Policy when the application’s functions, data practices, legal requirements, or service providers change.

The updated version will be published on this page, and the “Last updated” date will be revised.

11. Developer and Legal Entity Information

Application name: Zajel QR scanner
Package identifier: com.remah.zajelscanqr
Google Play developer name: Remah Tech
Legal entity: REMAH DIGITAL SOFTWARE LLC
Address: Beside Bloom Bank, 34 Aram Tower, Ismailia 41511, Egypt
Privacy and support email: ayman.gaber@remah.tech
Application website: https://zajel.app/

For privacy questions or data-related requests, please contact us using the email address above.